1. Ahmed, M. U., Kristal, M. M., & Pagell, M. (2014). Impact of operational and marketing capabilities on firm performance: Evidence from economic growth and downturns. International Journal of Production Economics, 154: 59-71. 2. Angulo-Ruiz, F., Donthu, N., Prior, D., & Rialp, J. (2018). How does marketing capability impact abnormal stock returns? The mediating role of growth. Journal of Business Research, 82: 19-30. 3. Bolton, R. N. (1998). A dynamic model of the duration of the customer’s relationship with a continuous service provider: The role of satisfaction. Marketing Science, 17(1): 45–65. 4. Cacciolattia, L., & Leeb, H. L. (2016). Revisiting the relationship between marketing capabilities and firm performance: The moderating role of market orientation, marketing strategy and organizational power. Journal of Business Research, 69(12): 5597-5610. 5. Cretu, A. E., & Brodie, R. J. (2007). The influence of brand image and company reputation where manufacturers market to small firms: A customer value perspective. Industrial Marketing Management, 36(2): 230–240. 6. Day, G. S. (1994). The capabilities of market-driven organizations. Journal of Marketing, 58: 37-52. 8. Dutta, S., Narasimhan, O., & Rajiv, S. (1999). Success in high-technology markets: Is marketing capability critical?. Marketing Science, 18(4): 547-568. 9. Eng, T. Y., & Spickett-Jones, J. G. (2009). An investigation of marketing capabilities and upgrading performance of manufacturers in mainland china and Hong Kong. Journal of World Business, 44: 463- 475. 10. Fang, E., Palmatier, R. W., & Steenkamp, J. B. E. (2008). Effect of service transition strategies on firm value. Journal of Marketing, 72(5): 1–14. 11. Hendricks, K. B., Singhal, V. R., and Stratman, J. K. (2007). The impact of enterprise systems on corporate performance: A study of ERP, SCM, and CRM system implementation. Journal of Operations Management, 25: 65-82. 15. Lieberman, M. B., & Dhawan, R. (2005). Assessing the resource base of Japanese and US auto producers: A stochastic frontier production function approach. Management Science, 51(7): 1060–1075. 16. Luo, X., & Donthu, N. (2006). Marketing’s credibility: A longitudinal investigation of marketing communication productivity and shareholder value. Journal of Marketing, 70(4): 70-91. 18. Merrilees, B., Rundle-Thiele, S., & Lye, A. (2011). Marketing capabilities: Antecedents and implications for B2B SME performance. Industrial Marketing Management, 40(3): 368-375. 19. Mongoli, N., Rezaei, R., & Safa, L. (2017). Investigating the effect of marketing capabilities on the performance of small and medium businesses. Entrepreneurship in Agriculture, 3(4): 1-16 [In Persian]. 20. Morgan, N. A., Vorhies, D. W., & Mason, C. H. (2009). Market orientation, marketing capabilities, and firm performance. Strategic Management Journal, 30(8): 909-920. 22. Morgan, N. A., Slotegraaf, R. J., & Vorhies, D. W. (2009). Linking marketing capabilities with profit growth. International Journal of Research in Marketing, 26: 284-293. 25. Nath, P., Nachiappan, S., & Ramanathan, R. (2010). The impact of marketing capability, operations capability and diversification strategy on performance: A resource-based view. Industrial Marketing Management, 39: 317–329. 29. Sun, W., & Ding, Y. (2020). Corporate social responsibility and cash flow volatility: The curvilinear moderation of marketing capability. Journal of Business Research, 116: 48–59. 30. Sun, W., Ding, Z., & Price, J. (2020). Board structure and firm capability: An environment embedded relationship between board diversity and marketing capability. Industrial Marketing Management, 90: 14–29. 31. Theodosiou, M., kehagias, J., & Katsikea, E. (2012). Strategic orientations, Marketing capabilities and firm performance. Journal of Industrial Marketing Management, 41(7): 1058-1070. 32. Vorhies, D. W., & Morgan, N. A. (2005). Benchmarking marketing capabilities for sustainable competitive advantage. Journal of Marketing, 69(1): 80–94. 33. Vorhies, D. W., Orr, L. M., & Bush, V. D. (2011). Improving customer-focused marketing capabilities and firm financial via marketing exploration and exploitation. Journal of the Academy of Marketing Science, 39: 736–756. 34. Wang, T. (2010). Marketing capability, analyst recommendations, and firm value. PhD Thesis, The University of Texas at Arlington. 35. Wu, J. (2013). Marketing capabilities, institutional development, and the performance of emerging market firms: a multinational study. International Journal of Research in Marketing, 30(1): 36-45.
|